
Freight handling operations
We take the cargo that customers put into our care, package it up so that it can be loaded onto aircraft, and send it all over the country.
Domestic division/international division operations(loading)
In the areas around aircraft parking spaces (spots), we take down and load luggage, freight, postal containers, and other items from the holds of ANA Group planes.
Based on the personnel placement of the flights we are in charge of, we check in advance the flight numbers, models, times, spots, and return flight numbers, preparing vehicles and equipment ahead of time. After the aircraft land, we swiftly take out the luggage and, after moving the arrived containers, etc. onto the various equipment, we quickly begin loading the departure freight and luggage into the hold for the return flight.
Flights get delayed if our work is faulty, and passengers’ valuable time is stolen away. That is why all staff in the sections we handle maintain the awareness “not to waste even one second,” and do their work together as a team.
- Wingtip monitoring: A vital job to ensure aircraft safely switch paths from the taxiway until reaching their designated spot
- Fuselage mounting by a belt loader car: A conductor is assigned to safely mount the hold (fuselage)
- Baggage containers are lowered from the aircraft hold onto the container dolly, and transported safely to the baggage sorting area
- All sections put their utmost effort into shortening the time between baggage containers being unloaded from the aircraft to baggage starting to move around the carousel
Domestic division/International division operations (baggage)
At the counters for ANA and the various international carriers we serve, the baggage we are entrusted with comes to the sorting area from the belt conveyors set up in the terminal building
Checking the bag tags on each and every piece of baggage, we sort them by destination and flight number.
We quickly set the equipment for use (ULDs/CTs/carts), balancedly stow baggage in containers, etc. and, upon comparing the number we have been entrusted with, give directions for loading to the persons in charge of delivery for each flight. We handle baggage carefully and kindly.
- Loading baggage into a ULD
- Loading baggage into a CT
- Loading baggage onto a cart
- ULD baggage loading at the sorting stage
Freight and mail division
A variety of freight from various agencies - everything from postal items to freight such as precision instruments, fresh food products, and flora and fauna - is brought to the ANA domestic freight shed (in-airport freight section). These are accepted by destination (container, etc.) and flight number, inspected, sorted, and balancedly loaded. After that, they are weighed, moved to the designated equipment, and preparations are made for transportation.
With arriving flights, to ensure that the freight containers brought into the freight shed are not given to the wrong party, the staff in charge of transportation prepares a waybill and carefully confirms the handover information. The arrival freight information is quickly shared, forklifts and other equipment used, and the arrived freight is quickly brought to all related agencies as well as small-lot customers.
Fukuoka Airport is an extremely “fresh” airport, in that it handles a great deal of flowers, vegetables, and fresh fish (including 100kg tuna), as well as small animals such as dogs and cats. It is also a place where transfer loading of postal items and foreign cargo is done, handling approx. 280 tons of freight and postal items on a daily basis.
Cabin Operations
We clean all the holds, provide water supply and drainage, and handle sewage.
- Cleaning the galley used by flight attendants
- Cleaning and arranging the magazines on a premium class aircraft
Providing high-quality cabins for passengers
- Supplying water for the lavatory sinks onboard
- Checking for stains and folding up the blankets provided to passengers